Feel free to contact me if you have any enquiry about AutoCAD, architecture, real estate, databases research, data mining and analysis, or any other stuff covered by articles of this website, comments about my works, errors to report, suggestions, critics, etc.
For FAST reply, contact me via Live chat in lower-right corner of screen.
I sign in Zendesk Chat daily and I am ONLINE up to 14 hours, I answer 90% of chats in less than 1 minute.
Do not make phone calls, is difficult to deal with customers via phone since most deals require sharing links, photos and other files. If chat bar show OFFLINE, it means that I am sleeping, driving, some important meeting or other activity in which a phone call would be even more disturbing. Leave an offline message via chat or send an email and wait.
Other ways to contact me are Skype and Google Hangouts. If you have files to send, or for whatever reasons prefer email communication, use [email protected]. Note: my inbox looks like THIS and I have hard times to clean and reply to emails from actual customers, when you see my reply via email it means that I returned online, get back to website and send a message via chat so we can discuss quickly your project requirements, instead of replying me via email too.
Had many cases when I replied to people who never replied me back, even sent me follow-up emails saying that did not heard from me, probably my emails were going in SPAM folder or whatever… if you do not receive any reply from me in 24 hours, please visit website during European daytime and contact me via LIVE CHAT.
When you should post comments
Post public comments if you want to praise me (after purchase or consultation), suggestions, questions for other website visitors, or have information to add that may be interesting for other visitors.
Do not post comments to ask questions that require MY answer, example “I want to buy this, how I can contact you? / please email me your PayPal address“, instead contact me yourself via chat or email. While I do get email notifications for every comment posted, 90% comments are posted by spam bots rather than human visitors, so I seldom read comment notifications. One day I noticed an 1-month old comment posting his email address waiting for me to contact him, I emailed him, but was too late.
I created website in 2009 to showcase my hobbies, I accidentally discovered zopim.com chat software in 2012 and added it on my website to talk with visitors, make friends with similar interests, get feedback about my hobbies and works, exchange information, etc. The chat helped me also to get hired by people and get paid to do various works, or to understand market demands and offer suitable products for sale, turning my hobbies into money-making business.
Do you stay at computer all time to greet visitors and answer questions?
NO! The chat bot pop-up and greet visitors automatically, as long I am online. Only if you type a message in chat, my computer rings. I stay ONLINE as long I am home and not sleeping (occasionally I sign in from phone when I am not home), but I do not always stay at computer, and if it rings I run to computer as fast I can to answer you. Of course this is not always possible, 5% of chats remain unanswered. But you can always leave your contact info to answer your questions when I return to computer.
This is why you may see chat pop up multiple times if you visit website repeatedly. If chat did not pop-up many customers would not even realize that there is a chat available. If you do not need help, just close chat pop-up, do not reply “no thanks” and make my computer ringing unnecessarily.
The bot can only greet visitors, cannot read your messages and reply, any reply you see is human, written by me.
How many people visit website and contact you?
As 2019, per month the website have ~60,000 visitors, ~600 contact me via chat (90% of chats I answer in less than 1 minute), few more contact me via email, Hangouts and Skype, ~60 buy something or pay a service, while the rest are thankful for free information offered on website. See full statistics.