Contact

The fastest and safest way to contact me is to use Live Chat in lower-right corner of screen.

You have 90% chances to find me ONLINE between 9:00 and 23:00 GMT and I answer 90% of chats in less than 1 minute. When I am OFFLINE you can leave messages via same chat and I answer you next morning. LiveChat show what pages are you looking at, so I can reply accordingly.

Note: I used Zendesk Chat between 2012 and April 2021 when I changed to LiveChat, which offer few advantages, for example I can reply messages even after you closed website.

As May 2021 I am doing experiments to see whenever is more efficient to stay online 24/7 (as opposite of “we are offline” form requiring entering email+message) to allow people leaving anonymous messages. I reply everyone in the morning, all what you need to do is to visit website again from same browser/device to see my reply. If you leave an email address in chat, you will get my reply in your email too.

If you prefer emailing, you can email me [email protected].

Note: emails risk going to SPAM folder or be lost between automated notification emails (my inbox looks like THIS), I try to reply every human-written email, but half don’t reply me back, some people sent me follow-up emails saying that did not heard from me, probably my emails were going in SPAM folder. When you receive reply from me, instead of replying via email, you can visit website so we can discuss project requirements faster via chat than email. If you do not receive any reply from me in 24 hours, alert me with a message via LiveChat when I am online.

Other ways to contact me are Skype and Google Hangouts. Do not make phone calls, I cannot answer multiple phone calls simultaneously like how I answer multiple chats, and most deals require sharing links, photos and other files.

Notes

Remember that www.teoalida.com is visited by over over 2000 people per day and support is offered by 1 MAN, beside this I need to maintain website and databases with regular updates.

I answer ~20 chats and 10 emails per day (see full statistics), and per month 60-80 people buy something or pay me for a service, while the rest are thankful for free information offered on website.

Most people contact me to ask pre-purchase questions and takes 5-20 minutes of chatting to reach a SALE, but sometimes difficult customers come and ask lots of questions before being convinced to make purchase. There are also kids who come here just “to chat with someone” because they are bored in classroom.

Please read website first and avoid asking questions that are already answered on website, to keep chats short and help me serving more customers. Avoid wasting my time in long conversations if you do not intend to buy anything from me or pay any service.

If you intend to buy, start chat then suddenly no longer hear from me, most likely I am overloaded by too many customers and/or a kid spamming too many messages distracted me from seeing your message. Just ping me with 1 more message to attract my attention.

When you should post comments

Post public comments if you want to praise me (after purchase), suggestions, questions for other website visitors, or have information to add that may be interesting for other visitors.

Do not post comments to ask questions that require MY answer, example “I want to buy this, how I can contact you? / please email me your PayPal address“, instead contact me yourself via chat or email. While I do get email notifications for every comment posted, 90% comments are posted by spam bots rather than human visitors, so I seldom read comment notifications. One day I noticed an 1-month old comment posting his email address waiting for me to contact him, I emailed him, but was too late.

This is Zendesk Chat dashboard I use to answer chats from visitors like YOU
(screenshot taken in a moment of RARE coincidence: 6 simultaneous chats opened)
Zendesk Chat

33 thoughts on “Contact”

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    1. Hello

      i like your store,
      But I have a question, I see a lot of Items in this shop http://bit.ly/Cheapershop23 that you also sell in your store.
      but there items are 40% cheaper, well my question is what is the difference between your store and theirs,
      is it the quality or something else, i hope you can help me!

      Regards

  2. One more issue is that video games are usually serious in nature with the primary focus on studying rather than fun. Although, we have an entertainment feature to keep your kids engaged, each and every game will likely be designed to work on a specific skill set or area, such as instructional math or scientific discipline. Thanks for your write-up.

  3. Hallo i would like a database with make, model, shape (or similar) and year to populate a form where i have to specify this info to populate a database

  4. Good afternoon! I’m Christian, I want to know if you have got the sampling price list for used American model vehicles of a various kind such as Toyota, Benz, BMW that need no conversions.

    1. You are making a confusion about what data I am selling (car specifications and features), I don’t have vehicle owners data, beside this is illegal to distribute databases with personal information.

  5. Hi, I’m looking to partner with an SEO company like yours. Do you offer any kind of low cost, fat rate plans for organic and/or paid social media promotion? Let me know what you’ve got, I work on a commission basis and can promote your service directly to webmasters. Email me here: [email protected]

    1. I have high experience in SEO and I can tell that it took a lot of time & effort to put my website on 1st page of Google so I do not have time to offer SEO services also for other websites.

  6. Good morning…

    Actually we are looking for GGC cars database in excel format. Database should be updated 2020 cars as well.
    We need all the information including tire size and battery as well.
    Please update us as early as possible.

  7. Just to confirm, I’d like to find a source that I can pull recommended oil weights & filter models from. Will this suffice ? Also, Is this still current ?

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