The fastest and safest way to contact me is to use Live Chat in lower-right corner of screen.
You have 90% chances to find me ONLINE between 9:00 and 23:00 GMT and I answer 90% of chats in less than 1 minute. When I am OFFLINE you can leave messages via same chat and I answer you next morning. LiveChat show what pages are you looking at, so I can reply accordingly.
As May 2021 I am doing experiments to see whenever is more efficient to stay online 24/7 (as opposite of “we are offline” form requiring entering email+message) to allow people leaving anonymous messages. I reply everyone in the morning, all what you need to do is to visit website again from same browser/device to see my reply. If you leave an email address in chat, you will get my reply in your email too.
If you prefer emailing, you can email me [email protected].
Note: emails risk going to SPAM folder or be lost between automated notification emails (my inbox looks like THIS), I try to reply every human-written email, but half don’t reply me back, some people sent me follow-up emails saying that did not heard from me, probably my emails were going in SPAM folder. When you receive reply from me, instead of replying via email, you can visit website so we can discuss project requirements faster via chat than email. If you do not receive any reply from me in 24 hours, alert me with a message via LiveChat when I am online.
Other ways to contact me are Skype and Google Hangouts. Do not make phone calls, I cannot answer multiple phone calls simultaneously like how I answer multiple chats, and most deals require sharing links, photos and other files.
Most people contact me to ask pre-purchase questions and takes 5-20 minutes of chatting to reach a SALE, but sometimes difficult customers come and ask lots of questions before being convinced to make purchase. There are also kids who come here just “to chat with someone” because they are bored in classroom.
Please read website first and avoid asking questions that are already answered on website, to keep chats short and help me serving more customers. Avoid wasting my time in long conversations if you do not intend to buy anything from me or pay any service.
If you intend to buy, start chat then suddenly no longer hear from me, most likely I am overloaded by too many customers and/or a kid spamming too many messages distracted me from seeing your message. Just ping me with 1 more message to attract my attention.
When you should post comments
Post public comments if you want to praise me (after purchase), suggestions, questions for other website visitors, or have information to add that may be interesting for other visitors.
Do not post comments to ask questions that require MY answer, example “I want to buy this, how I can contact you? / please email me your PayPal address“, instead contact me yourself via chat or email. While I do get email notifications for every comment posted, 90% comments are posted by spam bots rather than human visitors, so I seldom read comment notifications. One day I noticed an 1-month old comment posting his email address waiting for me to contact him, I emailed him, but was too late.