Some people send me vague messages that makes me impossible to understand them. I am posting these chats there hoping that someone can explain me what these people wanted, and hoping that more customers will contact me, this time explaining clearly what they wants.
Most of world businesses avoid Indian customers because most of them aggressively ask services but do not want to pay for, ask off-topic stuff without reading what we offer, bargain asking for ridiculous discounts, try to scam you to work for free and run away without paying, etc.
Here are few examples of GOOD Indian customers PAYING for services, hope others will do the same.
I am writing this page to inform all architecture students and professionals (and not only) what they should expect from Indian customers.
Architecture is a difficult job to be done online, with many customers coming for free consultation and not interested in paying complete service, but Indian people are by far, the WORST customers, having NO RESPECT for architects and aggressively requesting custom house plans that they are not willing to pay for. This makes almost impossible to get a paying customer in India (also nearby countries, Pakistan, Bangladesh, etc).
I use a chat widget on my website since January 2012. As 2014 about 10 people message me per day, over 3000 per year, thousands people say thanks for helping them via chat, but someone thinks that the chat widget invade his privacy… probably he will never visit my website again!
See below few examples of people reacting crazy when they see my live chat widget, if they don’t know whenever they talk with a human or a robot.
People who previously chatted with me, when they visit my website again, are advised to say Hi, I am Mr. X, to help me knowing that are same person. But sometimes people who visit my website for first time also start conversation using their names, and if it match someone else’s name, the chat turns FUNNY!
Customer asked for price, I answered $400-500 for construction equipment extracting data from ritchiespecs.com, and asked customer from where I should extract data for trucks, price depends by complexity of website, he has NOT provided any website to source data from, rated chat bad and called me a time-waster… why some customers are so RUDE?
Given by his attitude, repeating “hello” and “are you here” if I didn’t answered in 10 seconds, is obviously that he was a kid who is not buying anything = NOT A CUSTOMER, so the way I talk have NO importance. He closed chat and started another chat pretending that is his parent and apologize for his son… but using same childish attitude!
I do not take in serious visitors messaging me questions about other countries than the pages viewed, they are often kids doing research for a school project, bored in classroom and want to talk with / PRANK someone.
But not this time… behind initial messages that looked like an idiot asking about New Zealand on a website primarily aimed on Singapore housing, there was a hidden businessman who want to pay me $2000/month
I am selling databases and he say “I don’t have a database I need to find a program” = inability to write english correctly. Never clicked the links I gave him in chat to understand what databases I am selling… and in the end he say “Wow you trying to sell something and your rude to me”… does anyone understand what he actually wanted?
Instead of serving my actual customers, I wasted time with this idiot pretending that want to buy a house then said… see below:
DUMB question “how many floors are there in a storey building of 5 levels” the way he addressed me, repeating “are u still there” every 20 seconds when I asked him how I can help him, gave me impression of a kid having fun that doesn’t worth taking in serious.
This person contacted me (database seller) but NOT to buy a database from me, instead to sell me a database. When I asked for his contact info he closed chat. What kind of seller is this?
He reported an error but calls himself rude, I told him that is OK, nothing wrong, and he reply “Sorry to bother you then”
I think that some people get bored and have nothing to do with their time… otherwise I won’t explain why 1 person would contact me 4 times within 20 minutes asking me to sell him a property in Vietnam or Thailand, with a budget max $3000. We provide real estate services ONLY in Singapore!
I don’t know how he managed to land from Google in my World City Database page if he was actually looking for airports, I gave him link to Airports Database and he said that wants for FREE. If you cannot pay my services then go to a website offering free stuff… why do you waste my time?
To prove that my article about North Korea is not accurate (I already stated that may be not accurate) or that is accurate or he is asking or… I have no idea what he wanted but wasted me 30 minutes in a pointless conversation.
RUDE gamer, he start a conversation with “fuck you”, closed it and started another pretending that is a different person, then swear me again because I associated it with the one who was swearing few minutes ago.
Bad customer from India – ask me to give things for FREE and start swearing instead of downloading the FREE file
Childish attitude, someone ask dumb questions and unhappy of my answers, he start swearing. Then say that will find another person who sell… SELL WHAT? I’m doubt that he was buying anything. He closed chat and started another chat pretending that want to buy a property in Singapore, then to buy a car “to have sex in it”. It’s clearly he is just a stupid kid who do not realize that is wasting my time from serving real customers.
Someone asked which The Sims 4 expansion packs to buy, I don’t think that I am supposed to answer because this depends by each person preferences. After 16 hours I got a very similar question, I though that is same person and I answered without checking chat history to see that they were from different countries… she replied accusing me for being RUDE. Other people said SHE is the rude one, not me.
99% people live in 4-sided rooms, there are few HDB blocks numbered 444 with healthy and happy residents, and below you can see a chatlog with a very paranoic person that cancel flat booking just because he booked a BTO flat on 4th floor and heard from an idiot friend that number 4 means DEATH in chinese superstition culture!
He said that my formula is “not correct” and when I asked him to give a correct formula, he didn’t replied anymore, 20 minutes later he quit chat and I feel sorry for not emailing him immediately, I was also busy with website redesign during 13 and 20 March, I hoped that he will come back by his own to continue conversation, 3 days later I sent follow up emails to 20 people that I talked with over last few months, asking him to come back to continue our conversation, but he said that made own database because lost a week waiting for me. I do not understand what he was waiting a week for?