Funny people thinks that chat with a robot

How people react at the chat widget that I am using on my website, if they don’t know if there is a HUMAN or ROBOT behind the chat.
See how chatting with website visitors works. The only robot/automatic part is a greeting triggered to all visitors after certain 1-5 min delay. There’s no automatic answering system. Any answer is human.

Some complained about the system with greetings, BUT… if this greeting would not pop-up, most visitors do not realize that there is a “live help” available, 90% of chats are started to this automatic greeting, only 10% of chats the visitor send me messages by his own. There is possible to send messages manually, but who does have time to watch visitors list and do this? Even if I do, they are mostly ignored like automatic ones.
The funniest cases are when the visitor send me stupid messages without such greeting to appear.

Funniest case of idiot still believing I am robot even after 5 min of talking!

Do you have any suggestion how to deal with such people?


Wednesday, 25 Jul, 2012
Country: Singapore
[20:28] Teoalida (trigger): Hello from website admin. If you need any help or wanna chat, ask me here!
[20:29] Visitor: hi
[20:29] Visitor: is this for real?
[20:29] Visitor: lol
[20:29] Visitor has left the conversation


Friday, 7 Dec, 2012
Country: France
Page URL: http://www.teoalida.com/games/caesar3/
[17:30] Teoalida (trigger): Hello from website admin! Can I help you with anything? drop here a message!
[17:31] Visitor: huh ?
[17:31] Teoalida has joined the conversation
[17:31] Teoalida: What’s up?
[17:32] Visitor: real human or bot ? ^^
[17:33] Visitor: anyway, just reading stuff about caesar3
[17:33] Teoalida: Test me and you will see if I am human
[17:34] Visitor: haha, how did you fix the “No one is living nearby” problem ?
[17:34] Teoalida: I said that I fixed it?
[17:34] Teoalida: It is one of most annoying unsolvable problems
(chat continued for next 30 min)


Tuesday, 18 Dec, 2012
Country: Finland
Page URL: http://www.teoalida.com/thesims2/lots/home-alone-house/
[18:42] Teoalida (trigger): Hello from website admin! Can I help you with anything? drop here a message!
[18:42] Visitor: 4 real?
[18:43] Teoalida has joined the conversation
[18:43] Teoalida: Test me and you will see
[18:43] Visitor has left the conversation


Sunday, 27 Jan, 2013
[14:48] Teoalida (trigger): Hello from website admin! Can I help you with anything? drop here a message!
[14:52] Teoalida (trigger): Hello from website admin! If you have questions, suggestions, or just wanna chat, I am here!
[14:54] Visitor: are you a robot ?
[14:54] Teoalida has joined the conversation
[14:54] Teoalida: What do you think?
[14:54] Teoalida: Test me
[14:54] Visitor: no, you were typing …
[14:54] Visitor: robot cannot type 😀
[14:54] Visitor: you are real person!
[14:54] Teoalida: LOL
[14:54] Visitor: am i right ?
[14:56] Teoalida: is possible to configure a robot to show “is typing a message” for several seconds
(serious chat – confidentiality given!)
[15:52] Visitor has left the conversation


Thursday, 22 Nov, 2012
Country: Greece
Page URL: http://teoalida.webs.com/housedesign.htm
[19:46] Customer service (trigger): Hi there! I offer ideas and design services, can I help you with anything?
[19:46] Visitor: wher r u born
[19:46] Teoalida has joined the conversation
[19:46] Teoalida: *******, what importance have? I work worldwide!
[19:49] Teoalida: ?
[19:55] Teoalida: www.teoalida.webs.com/myhome.htm if you don’t believe
[19:55 Teoalida: What are you looking for? I don’t understand these visitors who ask me where I live then no answer
[19:55] Visitor: are the a free plans
[19:56] Teoalida: Both free and paid
[19:57] Visitor: im checkin if thes is real chat systm
[19:58] Teoalida: lol
[19:58] Teoalida: obviously real
[19:58] Teoalida: see how it is working http://teoalida.webs.com/apps/blog/entries/show/16354975-chatting-with-website-visitors
[20:38] Visitor has left the conversation

[23:45] Customer service (trigger): Hi there! I offer ideas and design services, can I help you with anything?
[23:46] Visitor: hi i know thet u real im looking for a free plans
(chat continued for next 2 hours)


Saturday, 24 Aug, 2013
[10:11]  : Hello from website admin! If you need any help or just wanna chat, just drop here a message!
[10:11] Visitor 33745135: ? this real?
[10:11] Teoalida has joined the conversation
[10:11] Teoalida: what to be real?
[10:11] Visitor 33745135: like as in, are you a bot?
[10:11] Teoalida: What do you think! test me!
[10:12] Visitor 33745135: Tell me about Caesar 3
[10:12] Teoalida: what I should tell? ask more specifically
[10:13] Visitor 33745135: explain first what it is
[10:13] Teoalida: The game that I played until 1 year ago
[10:13] Visitor 33745135: why did you stop?
[10:13] Teoalida: because of work
[10:14] Teoalida: but this doesn’t mean that I forgot how to play it
[10:14] Teoalida: I am still expert in the game
(chat continued for 15 min)


Friday, 27 Sep, 2013
Country: French Polynesia
[12:20]  : Hello from website admin! If you need any help or just wanna chat, just drop here a message!
[12:20] Visitor 73317584: do you like pasta?
[12:20] Teoalida has joined the conversation
[12:20] Teoalida: What is pasta?
[12:20] Visitor 73317584: spaghetti?
[12:21] Teoalida: I don’t eat such things
[12:21] Visitor 73317584: dayum
[12:21] Visitor 73317584: fo real?
[12:21] Teoalida: Why do you ask?
[12:21] Teoalida: How is related with the website content?
[12:21] Visitor 73317584: i was just checking if there was someone or if it was just a bot writting
[12:21] Visitor 73317584: i’m still not sure
[12:22] Teoalida: oh LOL
[12:22] Teoalida: Weird way to test
[12:22] Teoalida: See www.teoalida.com/about/chatting-with-website-visitors
[12:24] Visitor 73317584: so you’re an architect or something like that?
(chat continued for 30 min)


Chat started on Sunday, September 21, 2014 9:14:41 PM
Country: Switzerland

(9:14:41 PM) *** Visitor 36760879 has joined the chat ***
(9:14:47 PM) chat support @ teoalida.com: Hello and welcome to my The Sims fan page… if you need anything or just wanna chat, drop here a message!
(9:15:06 PM) Visitor 36760879: wtf is this
(9:15:17 PM) Teoalida: the website or…?
(9:15:17 PM) *** Teoalida has joined the chat ***
(9:15:29 PM) Visitor 36760879: no this
(9:15:29 PM) Visitor 36760879: chat
(9:15:46 PM) Teoalida: it’s a chat… you never saw a chat on a website before?
(9:16:06 PM) Visitor 36760879: so you chat with random people who visit your website?
(9:16:21 PM) Teoalida: yes!
(9:16:29 PM) Teoalida: and it’s good to get feedback about my works
(9:16:43 PM) Teoalida: and get ideas for next works
(9:16:58 PM) Visitor 36760879: well, actually was searching for some ideas for my sims 3 starter house in google,
(9:17:08 PM) Visitor 36760879: and randomly sumbled upon your site
(9:17:29 PM) Teoalida: And there’s thousands of websites, especially online shops or people offering services online… using such chats
(9:17:37 PM) Teoalida: or probably you aren’t browsing internet too much
(9:17:43 PM) Teoalida: Check this http://www.teoalida.com/about/chatting-with-website-visitors/
(9:18:05 PM) Visitor 36760879: i actually do, but never saw something like that
(9:18:09 PM) Visitor 36760879: so you are the webmaster?
(9:18:35 PM) Teoalida: Webmaster = owner of website? yeds
(9:18:37 PM) Teoalida: yes
(9:19:44 PM) *** Visitor 36760879 has left ***


Chat started on Sunday, November 16, 2014 2:35:06 PM

(2:35:06 PM) *** Visitor 26526932 has joined the chat ***
(2:35:11 PM) chat support @ teoalida.com: Hello and welcome to my The Sims fan page… if you need anything or just wanna chat, drop here a message!
(2:35:46 PM) Visitor 26526932: hi
(2:36:14 PM) Teoalida: what’s up?
(2:36:14 PM) *** Teoalida has joined the chat ***
(2:36:49 PM) Visitor 26526932: i don’t know what i am doing here
(2:37:26 PM) Teoalida: What do you mean? what happened
(2:38:19 PM) Visitor 26526932: I am just appear. That is all I know.
(2:38:38 PM) Teoalida: What you were looking for?
(2:39:34 PM) Visitor 26526932: any meaning…, but don’t worry. Thanks for your time.
(2:39:43 PM) Teoalida: I don’t understand!!!
(2:40:07 PM) Teoalida: Are you playing The Sims? or looking for romanian parliament palace and found also my The Sims replica?
(2:40:08 PM) Visitor 26526932: I do not understand either
(2:40:18 PM) Visitor 26526932: i am a robot
(2:40:29 PM) Teoalida: You’re funny!
(2:40:35 PM) Visitor 26526932: thanks
(2:41:03 PM) Teoalida: some people thinks that the chat is a robot on my side… to clear the confusion, see http://teoalida.com/about/chatting-with-website-visitors
(2:41:29 PM) Visitor 26526932: thanks for your help, Teoalida
(2:41:34 PM) Teoalida: First time I though that you have a problem with The Sims… now I guess that you’re confused about the chat software?
(2:41:48 PM) Teoalida: but haven’t helped you with anything
(2:41:49 PM) Visitor 26526932: I am confused, right
(2:46:30 PM) Teoalida: See also http://teoalida.com/about/chatting-with-website-visitors
(2:48:30 PM) Visitor 26526932: I have to apologize
(2:48:36 PM) Teoalida: for?
(2:48:39 PM) Visitor 26526932: I thought you were a robot, sorry
(2:49:00 PM) Visitor 26526932: fantastic work, congratulations
(2:49:35 PM) Teoalida: are you referring at The Sims works or at website as whole including the chat?
(2:49:59 PM) Visitor 26526932: web site
(2:50:15 PM) Visitor 26526932: and your work in sims looks great also
(chat continued next 40 min)


Chat started on Sunday, November 23, 2014 6:53:23 PM

(6:53:23 PM) *** Visitor 45759423 has joined the chat ***
(6:53:27 PM) chat support – teoalida.com: Hello from website admin! If you need any help or just wanna chat, drop here a message!
(6:53:41 PM) Visitor 45759423: SEEN
(6:53:57 PM) Teoalida: ?
(6:53:57 PM) *** Teoalida has joined the chat ***
(6:55:10 PM) Teoalida: What are you looking for? can I help with anything?
(7:19:59 PM) *** Visitor 45759423 has left ***


Chat started on Saturday, March 26, 2016 1:06:09 AM
Country: Haiti
Page URL: http://www.teoalida.com/design/hdbflats/

(1:06:09 AM) *** Visitor 54909764 has joined the chat ***
(1:06:11 AM) teoalida: Hello from website admin! If you need any help or just wanna chat, drop here a message!
(1:12:09 AM) Visitor 54909764: Hello teoalida
(1:12:16 AM) *** Teoalida has joined the chat ***
(1:12:16 AM) Teoalida: hi
(1:12:37 AM) Visitor 54909764: I would like to date you
(1:12:44 AM) Visitor 54909764: Are you interested ??
(1:12:56 AM) Teoalida: first… how old are you?
(1:13:06 AM) Visitor 54909764: 22 years old
(1:13:33 AM) Teoalida: quite mature… to say such funny things
(1:13:47 AM) Teoalida: how did you found my website?
(1:14:17 AM) Visitor 54909764: I wanted some ideas for a floor plan
(1:14:36 AM) Visitor 54909764: I am on my last year in Civil Engineering
(1:14:48 AM) Teoalida: That’s much better… than asking for dating
(1:15:01 AM) Visitor 54909764: Sorry
(1:15:17 AM) Visitor 54909764: I didn’t quite analyze the human aspect of it
(1:15:46 AM) Visitor 54909764: I thought you were more likely to be a bot (automated response) than an actual human
(1:16:08 AM) Teoalida: oh… that’s why
(1:16:23 AM) Visitor 54909764: Yes
(1:22:51 AM) Teoalida: So.. how I can help you? you said floorplan ideas and… nothing else?
(1:47:19 AM) *** Visitor 54909764 has left ***


Chat started on Saturday, December 24, 2016 9:54:45 PM
Country: Morocco
Page URL: http://www.teoalida.com/thesims/list-of-houses/

(9:54:45 PM) *** Visitor 31683726 has joined the chat ***
(9:54:47 PM) teoalida: Hi there, welcome to my The Sims fan page… if you need any help or just wanna chat, drop here a message!
(9:57:47 PM) Visitor 31683726: Where can i download custom content ?
(9:58:16 PM) *** Teoalida has joined the chat ***
(9:58:20 PM) Teoalida: modthesims.info
(9:58:30 PM) Teoalida: on my website you will find lots and houses, no custom content
(9:59:02 PM) Visitor 31683726: And the pictures on my page ?
(9:59:43 PM) Teoalida: which pictures?
(10:00:17 PM) Visitor 31683726: Here : http://www.teoalida.com/thesims/list-of-houses/
(10:00:43 PM) Teoalida: what is the question more exactly?
(10:01:18 PM) Visitor 31683726: The pictures of the neighorhood on the link, can we download it ?
(10:02:01 PM) Teoalida: you can right click > save image as… if this is what do you want. you can also download houses one by one
(10:02:54 PM) Visitor 31683726: No my question is how to download this houses
(10:03:31 PM) Teoalida: click each house image then click green buttons FREE DOWNLOAD
(10:04:42 PM) Visitor 31683726: Ah, thank you so much but i have another question, you are robot or human ? 😀
(10:05:04 PM) Teoalida: talking for 10 min and you still don’t know?
(10:07:34 PM) Teoalida: such questions like “are you robot” usually happen after first message before any reply from me
(10:12:47 PM) Visitor 31683726: Ah you’re a customer support. So thank you so much
(10:13:11 PM) Teoalida: good… and keep browsing and downloading more houses
(10:23:15 PM) Visitor 31683726: So now we can’t download neighborhood
(10:23:51 PM) Teoalida: indeed you can’t download neighborhood with all houses
(10:24:05 PM) *** Visitor 31683726 has left ***


Chat started on Thursday, September 14, 2017 7:04:05 PM
Country: United States
Page URL: http://www.teoalida.com/cardatabase/what-is-the-source-of-data/

(7:04:05 PM) *** Visitor 63926203 has joined the chat ***
(7:04:07 PM) Teoalida (site owner): Hi there… are you looking for a specific database? you are welcome for a chat!
(7:10:02 PM) Visitor 63926203: are you a human being or bot?
(7:10:11 PM) *** Teoalida has joined the chat ***
(7:10:12 PM) Teoalida: test me
(7:10:24 PM) Visitor 63926203: tell me a joke
(7:11:12 PM) Teoalida: Can a kangaroo jump higher than a house?
(7:11:35 PM) Teoalida: Of course, a house doesn’t jump at all.
(7:12:06 PM) *** Visitor 63926203 has left ***

Stupid potential customer quit the chat without saying what he actually needs from me! He came in Car Database page which in most cases turn into customers!


Chat started on Thursday, October 05, 2017 7:02:58 PM
Country: Singapore
Page URL: http://www.teoalida.com/singapore/hudclist/

(7:02:58 PM) *** Visitor 8977718 has joined the chat ***
(7:03:00 PM) Teoalida (site owner): Hi there… if you need any help or just wanna chat, drop here a message!
(7:04:42 PM) Visitor 8977718: nice bot
(7:04:52 PM) *** Teoalida has joined the chat ***
(7:05:05 PM) Teoalida: bot can only greet, not answer questions
(7:05:45 PM) Visitor 8977718: you must be nuts then to be answering questions at 12am
(7:06:18 PM) Teoalida: because I do business all around the world
(7:12:54 PM) *** Visitor 8977718 has left ***

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