«

»

Nov 19

Funny people thinks that chat with a robot

How people react at the chat widget that I am using on my website, if they don’t know if there is a HUMAN or ROBOT behind the chat.
See how chatting with website visitors works. The only robot/automatic part is a greeting triggered to all visitors after certain 1-5 min delay. There’s no automatic answering system. Any answer is human.

Some complained about the system with greetings, BUT… if this greeting would not pop-up, most visitors do not realize that there is a “live help” available, 90% of chats are started to this automatic greeting, only 10% of chats the visitor send me messages by his own. There is possible to send messages manually, but who does have time to watch visitors list and do this? Even if I do, they are mostly ignored like automatic ones.
The funniest cases are when the visitor send me stupid messages without such greeting to appear.

Funniest case of idiot still believing I am robot even after 5 min of talking!

Do you have any suggestion how to deal with such people?


Wednesday, 25 Jul, 2012
Country: Singapore
[20:28] Teoalida (trigger): Hello from website admin. If you need any help or wanna chat, ask me here!
[20:29] Visitor: hi
[20:29] Visitor: is this for real?
[20:29] Visitor: lol
[20:29] Visitor has left the conversation


Friday, 7 Dec, 2012
Country: France
Page URL: http://www.teoalida.com/games/caesar3/
[17:30] Teoalida (trigger): Hello from website admin! Can I help you with anything? drop here a message!
[17:31] Visitor: huh ?
[17:31] Teoalida has joined the conversation
[17:31] Teoalida: What’s up?
[17:32] Visitor: real human or bot ? ^^
[17:33] Visitor: anyway, just reading stuff about caesar3
[17:33] Teoalida: Test me and you will see if I am human
[17:34] Visitor: haha, how did you fix the “No one is living nearby” problem ?
[17:34] Teoalida: I said that I fixed it?
[17:34] Teoalida: It is one of most annoying unsolvable problems
(chat continued for next 30 min)


Tuesday, 18 Dec, 2012
Country: Finland
Page URL: http://www.teoalida.com/thesims2/lots/home-alone-house/
[18:42] Teoalida (trigger): Hello from website admin! Can I help you with anything? drop here a message!
[18:42] Visitor: 4 real?
[18:43] Teoalida has joined the conversation
[18:43] Teoalida: Test me and you will see
[18:43] Visitor has left the conversation


Sunday, 27 Jan, 2013
[14:48] Teoalida (trigger): Hello from website admin! Can I help you with anything? drop here a message!
[14:52] Teoalida (trigger): Hello from website admin! If you have questions, suggestions, or just wanna chat, I am here!
[14:54] Visitor: are you a robot ?
[14:54] Teoalida has joined the conversation
[14:54] Teoalida: What do you think?
[14:54] Teoalida: Test me
[14:54] Visitor: no, you were typing …
[14:54] Visitor: robot cannot type 😀
[14:54] Visitor: you are real person!
[14:54] Teoalida: LOL
[14:54] Visitor: am i right ?
[14:56] Teoalida: is possible to configure a robot to show “is typing a message” for several seconds
(serious chat – confidentiality given!)
[15:52] Visitor has left the conversation


Thursday, 22 Nov, 2012
Country: Greece
Page URL: http://teoalida.webs.com/housedesign.htm
[19:46] Customer service (trigger): Hi there! I offer ideas and design services, can I help you with anything?
[19:46] Visitor: wher r u born
[19:46] Teoalida has joined the conversation
[19:46] Teoalida: *******, what importance have? I work worldwide!
[19:49] Teoalida: ?
[19:55] Teoalida: www.teoalida.webs.com/myhome.htm if you don’t believe
[19:55 Teoalida: What are you looking for? I don’t understand these visitors who ask me where I live then no answer
[19:55] Visitor: are the a free plans
[19:56] Teoalida: Both free and paid
[19:57] Visitor: im checkin if thes is real chat systm
[19:58] Teoalida: lol
[19:58] Teoalida: obviously real
[19:58] Teoalida: see how it is working http://teoalida.webs.com/apps/blog/entries/show/16354975-chatting-with-website-visitors
[20:38] Visitor has left the conversation

[23:45] Customer service (trigger): Hi there! I offer ideas and design services, can I help you with anything?
[23:46] Visitor: hi i know thet u real im looking for a free plans
(chat continued for next 2 hours)


Saturday, 24 Aug, 2013
[10:11]  : Hello from website admin! If you need any help or just wanna chat, just drop here a message!
[10:11] Visitor 33745135: ? this real?
[10:11] Teoalida has joined the conversation
[10:11] Teoalida: what to be real?
[10:11] Visitor 33745135: like as in, are you a bot?
[10:11] Teoalida: What do you think! test me!
[10:12] Visitor 33745135: Tell me about Caesar 3
[10:12] Teoalida: what I should tell? ask more specifically
[10:13] Visitor 33745135: explain first what it is
[10:13] Teoalida: The game that I played until 1 year ago
[10:13] Visitor 33745135: why did you stop?
[10:13] Teoalida: because of work
[10:14] Teoalida: but this doesn’t mean that I forgot how to play it
[10:14] Teoalida: I am still expert in the game
(chat continued for 15 min)


Friday, 27 Sep, 2013
Country: French Polynesia
[12:20]  : Hello from website admin! If you need any help or just wanna chat, just drop here a message!
[12:20] Visitor 73317584: do you like pasta?
[12:20] Teoalida has joined the conversation
[12:20] Teoalida: What is pasta?
[12:20] Visitor 73317584: spaghetti?
[12:21] Teoalida: I don’t eat such things
[12:21] Visitor 73317584: dayum
[12:21] Visitor 73317584: fo real?
[12:21] Teoalida: Why do you ask?
[12:21] Teoalida: How is related with the website content?
[12:21] Visitor 73317584: i was just checking if there was someone or if it was just a bot writting
[12:21] Visitor 73317584: i’m still not sure
[12:22] Teoalida: oh LOL
[12:22] Teoalida: Weird way to test
[12:22] Teoalida: See www.teoalida.com/about/chatting-with-website-visitors
[12:24] Visitor 73317584: so you’re an architect or something like that?
(chat continued for 30 min)


Chat started on Sunday, September 21, 2014 9:14:41 PM
Country: Switzerland

(9:14:41 PM) *** Visitor 36760879 has joined the chat ***
(9:14:47 PM) chat support @ teoalida.com: Hello and welcome to my The Sims fan page… if you need anything or just wanna chat, drop here a message!
(9:15:06 PM) Visitor 36760879: wtf is this
(9:15:17 PM) Teoalida: the website or…?
(9:15:17 PM) *** Teoalida has joined the chat ***
(9:15:29 PM) Visitor 36760879: no this
(9:15:29 PM) Visitor 36760879: chat
(9:15:46 PM) Teoalida: it’s a chat… you never saw a chat on a website before?
(9:16:06 PM) Visitor 36760879: so you chat with random people who visit your website?
(9:16:21 PM) Teoalida: yes!
(9:16:29 PM) Teoalida: and it’s good to get feedback about my works
(9:16:43 PM) Teoalida: and get ideas for next works
(9:16:58 PM) Visitor 36760879: well, actually was searching for some ideas for my sims 3 starter house in google,
(9:17:08 PM) Visitor 36760879: and randomly sumbled upon your site
(9:17:29 PM) Teoalida: And there’s thousands of websites, especially online shops or people offering services online… using such chats
(9:17:37 PM) Teoalida: or probably you aren’t browsing internet too much
(9:17:43 PM) Teoalida: Check this http://www.teoalida.com/about/chatting-with-website-visitors/
(9:18:05 PM) Visitor 36760879: i actually do, but never saw something like that
(9:18:09 PM) Visitor 36760879: so you are the webmaster?
(9:18:35 PM) Teoalida: Webmaster = owner of website? yeds
(9:18:37 PM) Teoalida: yes
(9:19:44 PM) *** Visitor 36760879 has left ***


Chat started on Sunday, November 16, 2014 2:35:06 PM

(2:35:06 PM) *** Visitor 26526932 has joined the chat ***
(2:35:11 PM) chat support @ teoalida.com: Hello and welcome to my The Sims fan page… if you need anything or just wanna chat, drop here a message!
(2:35:46 PM) Visitor 26526932: hi
(2:36:14 PM) Teoalida: what’s up?
(2:36:14 PM) *** Teoalida has joined the chat ***
(2:36:49 PM) Visitor 26526932: i don’t know what i am doing here
(2:37:26 PM) Teoalida: What do you mean? what happened
(2:38:19 PM) Visitor 26526932: I am just appear. That is all I know.
(2:38:38 PM) Teoalida: What you were looking for?
(2:39:34 PM) Visitor 26526932: any meaning…, but don’t worry. Thanks for your time.
(2:39:43 PM) Teoalida: I don’t understand!!!
(2:40:07 PM) Teoalida: Are you playing The Sims? or looking for romanian parliament palace and found also my The Sims replica?
(2:40:08 PM) Visitor 26526932: I do not understand either
(2:40:18 PM) Visitor 26526932: i am a robot
(2:40:29 PM) Teoalida: You’re funny!
(2:40:35 PM) Visitor 26526932: thanks
(2:41:03 PM) Teoalida: some people thinks that the chat is a robot on my side… to clear the confusion, see http://teoalida.com/about/chatting-with-website-visitors
(2:41:29 PM) Visitor 26526932: thanks for your help, Teoalida
(2:41:34 PM) Teoalida: First time I though that you have a problem with The Sims… now I guess that you’re confused about the chat software?
(2:41:48 PM) Teoalida: but haven’t helped you with anything
(2:41:49 PM) Visitor 26526932: I am confused, right
(2:46:30 PM) Teoalida: See also http://teoalida.com/about/chatting-with-website-visitors
(2:48:30 PM) Visitor 26526932: I have to apologize
(2:48:36 PM) Teoalida: for?
(2:48:39 PM) Visitor 26526932: I thought you were a robot, sorry
(2:49:00 PM) Visitor 26526932: fantastic work, congratulations
(2:49:35 PM) Teoalida: are you referring at The Sims works or at website as whole including the chat?
(2:49:59 PM) Visitor 26526932: web site
(2:50:15 PM) Visitor 26526932: and your work in sims looks great also
(chat continued next 40 min)


Chat started on Sunday, November 23, 2014 6:53:23 PM

(6:53:23 PM) *** Visitor 45759423 has joined the chat ***
(6:53:27 PM) chat support – teoalida.com: Hello from website admin! If you need any help or just wanna chat, drop here a message!
(6:53:41 PM) Visitor 45759423: SEEN
(6:53:57 PM) Teoalida: ?
(6:53:57 PM) *** Teoalida has joined the chat ***
(6:55:10 PM) Teoalida: What are you looking for? can I help with anything?
(7:19:59 PM) *** Visitor 45759423 has left ***


Chat started on Saturday, March 26, 2016 1:06:09 AM
Country: Haiti
Page URL: http://www.teoalida.com/design/hdbflats/

(1:06:09 AM) *** Visitor 54909764 has joined the chat ***
(1:06:11 AM) teoalida: Hello from website admin! If you need any help or just wanna chat, drop here a message!
(1:12:09 AM) Visitor 54909764: Hello teoalida
(1:12:16 AM) *** Teoalida has joined the chat ***
(1:12:16 AM) Teoalida: hi
(1:12:37 AM) Visitor 54909764: I would like to date you
(1:12:44 AM) Visitor 54909764: Are you interested ??
(1:12:56 AM) Teoalida: first… how old are you?
(1:13:06 AM) Visitor 54909764: 22 years old
(1:13:33 AM) Teoalida: quite mature… to say such funny things
(1:13:47 AM) Teoalida: how did you found my website?
(1:14:17 AM) Visitor 54909764: I wanted some ideas for a floor plan
(1:14:36 AM) Visitor 54909764: I am on my last year in Civil Engineering
(1:14:48 AM) Teoalida: That’s much better… than asking for dating
(1:15:01 AM) Visitor 54909764: Sorry
(1:15:17 AM) Visitor 54909764: I didn’t quite analyze the human aspect of it
(1:15:46 AM) Visitor 54909764: I thought you were more likely to be a bot (automated response) than an actual human
(1:16:08 AM) Teoalida: oh… that’s why
(1:16:23 AM) Visitor 54909764: Yes
(1:22:51 AM) Teoalida: So.. how I can help you? you said floorplan ideas and… nothing else?
(1:47:19 AM) *** Visitor 54909764 has left ***


Chat started on Saturday, December 24, 2016 9:54:45 PM
Country: Morocco
Page URL: http://www.teoalida.com/thesims/list-of-houses/

(9:54:45 PM) *** Visitor 31683726 has joined the chat ***
(9:54:47 PM) teoalida: Hi there, welcome to my The Sims fan page… if you need any help or just wanna chat, drop here a message!
(9:57:47 PM) Visitor 31683726: Where can i download custom content ?
(9:58:16 PM) *** Teoalida has joined the chat ***
(9:58:20 PM) Teoalida: modthesims.info
(9:58:30 PM) Teoalida: on my website you will find lots and houses, no custom content
(9:59:02 PM) Visitor 31683726: And the pictures on my page ?
(9:59:43 PM) Teoalida: which pictures?
(10:00:17 PM) Visitor 31683726: Here : http://www.teoalida.com/thesims/list-of-houses/
(10:00:43 PM) Teoalida: what is the question more exactly?
(10:01:18 PM) Visitor 31683726: The pictures of the neighorhood on the link, can we download it ?
(10:02:01 PM) Teoalida: you can right click > save image as… if this is what do you want. you can also download houses one by one
(10:02:54 PM) Visitor 31683726: No my question is how to download this houses
(10:03:31 PM) Teoalida: click each house image then click green buttons FREE DOWNLOAD
(10:04:42 PM) Visitor 31683726: Ah, thank you so much but i have another question, you are robot or human ? 😀
(10:05:04 PM) Teoalida: talking for 10 min and you still don’t know?
(10:07:34 PM) Teoalida: such questions like “are you robot” usually happen after first message before any reply from me
(10:12:47 PM) Visitor 31683726: Ah you’re a customer support. So thank you so much
(10:13:11 PM) Teoalida: good… and keep browsing and downloading more houses
(10:23:15 PM) Visitor 31683726: So now we can’t download neighborhood
(10:23:51 PM) Teoalida: indeed you can’t download neighborhood with all houses
(10:24:05 PM) *** Visitor 31683726 has left ***


Chat started on Thursday, September 14, 2017 7:04:05 PM
Country: United States
Page URL: http://www.teoalida.com/cardatabase/what-is-the-source-of-data/

(7:04:05 PM) *** Visitor 63926203 has joined the chat ***
(7:04:07 PM) Teoalida (site owner): Hi there… are you looking for a specific database? you are welcome for a chat!
(7:10:02 PM) Visitor 63926203: are you a human being or bot?
(7:10:11 PM) *** Teoalida has joined the chat ***
(7:10:12 PM) Teoalida: test me
(7:10:24 PM) Visitor 63926203: tell me a joke
(7:11:12 PM) Teoalida: Can a kangaroo jump higher than a house?
(7:11:35 PM) Teoalida: Of course, a house doesn’t jump at all.
(7:12:06 PM) *** Visitor 63926203 has left ***

Stupid potential customer quit the chat without saying what he actually needs from me! He came in Car Database page which in most cases turn into customers!

Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <s> <strike> <strong>