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DeskMoz – Someone wants to do customer service in my place

I offer customer service myself and someone from DeskMoz.com wants to be employed to chat with my customers! That’s sooo strange!

 

Chat started on Friday, December 08, 2017 12:42:33 PM

(12:42:33 PM) *** Visitor 32911417 has joined the chat ***
(12:42:33 PM) Visitor 32911417: Hi Team Toealida,

My name is Shubham with DeskMoz.com

Since you are already using this chat tool, you already know how helpful it has been in assisting your customers promptly.

But, imagine the customer satisfaction this chat tool can bring when it is manned for 24×7 by highly experienced chat agents.

That is definitely going to be admired by your customers, I am sure.

Now, imagine the growth these expert Live Chat Agents can bring in your sales.

Well, 3x! Yes, we have been growing our clients’ lead generation by 3x the same way.

We provide 24×7 Live Chat Agents (real human beings) & Lead Generation Service & help websites like yours in converting maximum visitors into paying customers.

If this sounds interesting to you, would you like to have a quick call tomorrow afternoon?

Please do write back on hi@DeskMoz.com. 🙂

P.S. We provide free chat tool & the free setup.
(12:42:44 PM) *** Teoalida has joined the chat ***
(12:42:45 PM) Teoalida: really?
(12:43:02 PM) Teoalida: I am doing the job myself, what do you do for me?
(12:44:00 PM) Visitor 32911417: Please forward this message to the concerned team.
(12:44:10 PM) Teoalida: which team? this is one-man website
(12:44:11 PM) Visitor 32911417 has changed their email address to hi@deskmoz.com.
(12:44:11 PM) Visitor 32911417 has changed their name to Shubham Paliwal.
(12:44:59 PM) Shubham Paliwal: Okay! Please try our 10 day free trail.
(12:45:37 PM) Teoalida: and how you can help me?
(12:45:45 PM) Teoalida: how a third-party person can do my job?
(12:50:01 PM) Shubham Paliwal: We undergo a through study of your website & on the basis of that, our chat agents will be professionally trained for your website.
(12:50:26 PM) Teoalida: do you have AutoCAD to make drawings at request?
(12:51:19 PM) Shubham Paliwal: No, we aim at generating the sales leads from such prospects & forwarding them to you in real time for the followup.
(12:51:51 PM) Teoalida: instead of forwarding them to me, I can talk with customers myselfe
(12:52:27 PM) Teoalida: had several cases when visitors asked me if I am the author who designed all houses shown on website and databases
(12:52:39 PM) Teoalida: they wouldn’t like to talk with a salesperson who isn’t the author
(12:53:03 PM) Shubham Paliwal: And sales is the expertise of our chat agents.
(12:53:36 PM) Shubham Paliwal: We hold expertise in converting the maximum number of your visitors into paying customers.
(12:54:23 PM) Teoalida: you can’t convince customers to pay better than myself
(12:54:43 PM) Teoalida: some customers ask for a free sketch before paying which you can’t make
(12:54:55 PM) Teoalida: in case of architecture
(12:55:43 PM) Shubham Paliwal: But, we can convince them a quick follow-up.

Moreover, we would be talking with them 24×7, which definitely provides more opportunity to gain more clients.
(12:56:06 PM) Teoalida: especially indians… 99% of them don’t pay
(12:56:10 PM) Teoalida: https://teoalida.com/offtopic/bad-indian-customers/
(12:56:42 PM) Shubham Paliwal: Let me try convincing them with a demo chat, wherein I am going to pretend to be the chat support on your website. Shall we start?
(12:56:52 PM) Shubham Paliwal: convincing you*
(12:58:22 PM) Teoalida: you cannot learn what people usually enquiry in 10 days
(12:58:33 PM) Teoalida: I get a large variety of enquiries
(12:58:50 PM) Teoalida: my website cover many fields, architecture, real estate, databases, etc
(12:59:06 PM) Shubham Paliwal: Learning is a life-long process but our street-smart nerd chat agents are bit ahead the curve at it.
(1:00:01 PM) Shubham Paliwal: We have been in business since past 12 years & are supporting over 200 global clients, which come from completely different industries.
(1:00:45 PM) Shubham Paliwal: But, our service has been a great value addition to their business & has definitely been adding a good number of dollars in their account.
(1:01:45 PM) Shubham Paliwal: With us, you also save money of this chat tool, as we provide Live Chat Inc chat tool for free with our service.
(1:02:10 PM) Teoalida: but I would need to pay you and probably high sum
(1:03:01 PM) Shubham Paliwal: But considering your ticket size, the sales leads we would be generating for you, our prices would be negligible for your business.
(1:03:52 PM) Shubham Paliwal: Let me pretend to be the chat support for you & try convincing you.
(1:05:32 PM) Shubham Paliwal: Hi Teoalida! Welcome to teoalida.com! How may I assist you with our services today?
(1:05:52 PM) Teoalida: I also have own greetings
(1:06:16 PM) Shubham Paliwal: Which are definitely going to be of great help.
(1:08:06 PM) Shubham Paliwal: I am sure our 10 days free trial will help you examine our quality in the best way.
(1:08:49 PM) Shubham Paliwal: Here is the link to sign-up for our 10 days free trial: https://deskmoz.com/sign-up/
(1:09:38 PM) Teoalida: Chat started on Monday, September 04, 2017 12:44:17 PM

(12:44:17 PM) *** Visitor 52988819 has joined the chat ***
(12:44:19 PM) Teoalida (site owner): Hi there… if you need any help or just wanna chat, drop here a message!
(12:44:39 PM) Visitor 52988819: HI Linda…
(12:44:48 PM) *** Teoalida has joined the chat ***
(12:44:49 PM) Teoalida: linda?
(12:45:16 PM) Visitor 52988819: teoalida
(12:46:22 PM) Visitor 52988819: i need to know where are the type 5As in Woodlands …
(12:46:59 PM) Teoalida: you can get answer easily using https://services2.hdb.gov.sg/webapp/BB33RTIS/BB33PReslTrans.jsp
(12:50:45 PM) Visitor 52988819: well, that means I need to go search street by street.. thanks
(12:51:05 PM) Teoalida: just search in above form 5-room and sort by flat type
(12:51:23 PM) Visitor 52988819: I m a new agent.. so you website is very very enlightening ..
(12:51:41 PM) Teoalida: I also compiled data from HDB e-service into one Excel table if you want a more detailed answer
(12:51:55 PM) Visitor 52988819: yes,
(12:52:22 PM) Visitor 52988819: can u give me a quote ..
(12:52:48 PM) Teoalida: quote for?
(12:53:13 PM) Visitor 52988819: excel data…
(12:54:50 PM) Visitor 52988819: I have a buyer who insists on only type 5A… been hunting for some time but many not selling I guess. So i need to walk the blocks that is 5A to narrow my mkt efforts
(12:54:50 PM) Teoalida: here it is https://www.teoalida.com/singapore/hdbresaleflatpricesdatabase/
(12:56:40 PM) Teoalida: filtering this Excel, sorting by block and removing duplicates generate al list of 100 blocks having 5A flats
(12:57:39 PM) Teoalida: 109
111
118
125
128
129
131
133
134
……….
(1:11:52 PM) Shubham Paliwal: I can see your chat sessions are a blend of sales leads & customer support oriented.

We can ensure that the qualified sales leads are forwarded to you by SMS & Email.
(1:13:19 PM) Teoalida: (9:39:39 AM) Visitor 25079054: Just a quick question. If I am buying a resale EC (After TOP 5 years) not fully privatized, do I still need to sell off my HDB in 6 month or I can hold on to my HDB?
(9:40:06 AM) Teoalida: hmm
(9:41:07 AM) Teoalida: http://www.propertyguru.com.sg/question/199621/currently-hold-hdb-and-looking-to-sell-off-and-buy
(9:41:15 AM) Teoalida: seems that you need to sell HDB in 6 months
(9:41:35 AM) Teoalida: you’re the first one who ask this question… now I know the answer for future people
(9:44:22 AM) Visitor 25079054: Sorry. I could not seems to find the direct answers to my question in the link
(9:44:47 AM) Teoalida: Technically you have 6 months to sell the HDB after collecting keys for the condo.
(9:44:48 AM) Visitor 25079054: Seems like mostly referring to buying new EC not resale EC
(9:44:48 AM) Teoalida: in 2nd reply
(9:45:04 AM) Visitor 25079054: Let me read that again
(9:45:14 AM) Teoalida: oh, this is for buying NEW EC?
(9:45:48 AM) Visitor 25079054: Nope. I intend to buy a resale EC
(9:45:50 AM) Teoalida: http://www.propertyguru.com.sg/question/221828/hi-can-pr-buy-resale-ec-if-they-currently-own-a-hd
(9:45:54 AM) Teoalida: Yes, indeed you can purchase a resale EC after 5 years. Having said that, you will need to dispose off your HDB unit within 6 months of collecting your keys.
(9:46:11 AM) Teoalida: that link was about buying new EC, not resale
(9:47:20 AM) Visitor 25079054: If I want to own a EC and HDB at the same time, my only option is EC TOP after 10 years…
(9:47:28 AM) Teoalida: seems so
(9:49:02 AM) Visitor 25079054: Strange HDB rule. Anyway. Thanks for the info. I’ll look out for private resale then
(9:49:38 AM) Teoalida: do you want my agent partner to find a property for sale for you?
(9:50:31 AM) Visitor 25079054: I am good thanks. Cheers
(9:51:17 AM) *** Visitor 25079054 has left ***
(1:14:19 PM) Shubham Paliwal: For the support questions, we can together prepare a knowledge base for us.
(1:15:14 PM) Shubham Paliwal: I checked that over 25% of your visitors come from Singapore & our chat agents are completely fluent in english conversation.
(1:15:40 PM) Teoalida: many questions are unique and nobody else has asked before. Redirecting them to me via email is really annoying, when I could answer them myself in 1 min using my knowledge earned in 8 years of studying real estate
(1:16:25 PM) Shubham Paliwal: Then we can completely focus on generating the qualified sales leads for you.
(1:17:59 PM) Shubham Paliwal: Our service is helping over 200 businesses across the globe & many of them are pure niche.
(1:18:51 PM) Shubham Paliwal: SigningUp for our 10 days completely free trial takes just 2 minutes & within 24 hours, we will deploy our expert chat agents to your website.
(1:22:14 PM) Teoalida: Chat started on Friday, December 08, 2017 1:06:38 PM

(1:06:38 PM) *** Visitor 79144099 has joined the chat ***
(1:06:40 PM) Teoalida (site owner): Hi there… are you looking for a specific database? you are welcome for a chat!
(1:19:48 PM) Visitor 79144099: Hi . I’m keen in purchasing hdb data for punggol town . May I know if the data come with all the unit no ?
(1:20:01 PM) *** Teoalida has joined the chat ***
(1:20:11 PM) Teoalida: it have unit numbers for blocks where HDB provided site plans
(1:21:26 PM) Teoalida: in Punggol there’s 750 blocks of which 573 have number of units indicated
(1:21:51 PM) Visitor 79144099: Ok thanks . Will proceed for the purchase later via yr web page .
(1:25:28 PM) Shubham Paliwal: Please go through this link to try our free trial. By that you can better understand our quality of service and our dedication towards our clients.
(1:25:32 PM) Shubham Paliwal: https://deskmoz.com/sign-up/
(1:28:08 PM) Teoalida: see also https://www.teoalida.com/offtopic/weird-questions/
(1:28:56 PM) Shubham Paliwal: Sure!
(1:29:09 PM) Shubham Paliwal: Thanks for your time!
(1:32:27 PM) Teoalida: I don’t see you to have opened that page
(1:45:26 PM) *** Shubham Paliwal has left ***

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