{"id":11913,"date":"2001-05-02T12:00:50","date_gmt":"2001-05-02T12:00:50","guid":{"rendered":"http:\/\/www.teoalida.com\/cardatabase\/?p=11913"},"modified":"2026-05-04T15:41:34","modified_gmt":"2026-05-04T15:41:34","slug":"refunds","status":"publish","type":"post","link":"https:\/\/www.teoalida.com\/cardatabase\/refunds\/","title":{"rendered":"Do you offer refunds?"},"content":{"rendered":"\n<div class=\"wp-block-group bg-box\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"wp-block-paragraph\">Digital databases are non-tangible products and cannot be &#8220;returned&#8221; after delivery in the same way as physical goods.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For this reason, refunds are generally not offered once a purchase is completed, except in specific cases described below:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Accidental duplicate purchases.<\/li>\n\n\n\n<li>Incorrect product purchased: I can refund as long you do not click download links (I do log downloads).<\/li>\n\n\n\n<li>Upgrade to a bigger database: you need 1990-2023 but accidentally buy 2020-2023 (new cars only), you contact me and ask to pay difference to 1990-2023, but it&#8217;s past midnight, so you buy 1990-2023 at full price before I come online, I can refund your initial purchase of 2020-2023.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">If you find missing cars, data errors or experience any issues with the database, please contact me. Reporting errors helps me improving the data for you and other customers. Refunding&nbsp;<strong>does NOT help<\/strong>&nbsp;either party.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Most database are made using scripts to extract data from websites. The source websites may rename field labels over time, case in which scraper must be updated accordingly, or will leave that field empty. If you see data on website that is missing from database, report it and I will include in the next update. If the source website is not providing a particular field, I cannot add it.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group bg-box\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading\">Quality assurance<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">I am selling databases since 2012, by 2017 I made over 1000 happy customers and only 3-4 refunds. <strong>99% happiness ratio<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Currently 40% customers purchase without even contacting me (even higher percentage in case of small\/cheap databases). If you are unsure which database suit your needs, <strong>contact me<\/strong>. I offer support via LiveChat 10-14 hours\/day.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Refund requests for &#8220;<em>I did not knew that you don&#8217;t have data I am looking for<\/em>&#8221; are not accepted. Samples (few rows) for each database are posted since 2012 to test data for free before purchasing full database. Since 2019 I also added videos scrolling through all rows, so <strong>you can see exactly what do you get once purchasing<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Refund requests for &#8220;<em>this column is incomplete<\/em>&#8221; are NOT accepted. You can see list of fields (specifications) on website, inside Excel samples and on presentation video, all indicating completion percentage (how many rows are filled up). Other data providers may not offer that specific field at all. So my database is the BEST.&nbsp;If someone still ask for refund without proving that other provider&#8217;s database is better than mine, it is probably an abusive way to use my car database for free.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">I created the BEST car databases, however best does not mean perfect. Do not ask refund and purchase from other provider, you risk getting a database with even more errors, then realize that mine was still best option. I am the only data provider who takes care of customer feedback and improve databases accordingly.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you are from Asia, Africa or Latin America you will never find a suitable automobile database containing all cars sold in your country. If you buy my databases complete for cars sold in Europe, America, etc you may get 60-80% of cars sold in your country. Not perfect but is there any better option?<\/p>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>If you buy a physical product from a real store, you can return it to store undamaged and get refund. But in case of digital car databases, returning is not possible. Since starting selling in 2012, as 2017 I done over 1000 sales and had only 3 or 4 cases of people asking for refunds. If any customer report problems <strong>I always choose to fix the problem rather than refunding<\/strong>, until every customer is satisfied.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"neve_meta_sidebar":"","neve_meta_container":"","neve_meta_enable_content_width":"off","neve_meta_content_width":0,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":"","neve_meta_reading_time":"","_themeisle_gutenberg_block_has_review":false,"footnotes":""},"categories":[5],"tags":[],"class_list":["post-11913","post","type-post","status-publish","format-standard","hentry","category-faq"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Do you offer refunds? - The most updated car database<\/title>\n<meta name=\"description\" content=\"If you buy a physical product from store, you can return it to store undamaged and get refund. But in case of digital databases, returning is not possible.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.teoalida.com\/cardatabase\/refunds\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Do you offer refunds? - The most updated car database\" \/>\n<meta property=\"og:description\" content=\"If you buy a physical product from store, you can return it to store undamaged and get refund. But in case of digital databases, returning is not possible.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.teoalida.com\/cardatabase\/refunds\/\" \/>\n<meta property=\"og:site_name\" content=\"The most updated car database\" \/>\n<meta property=\"article:published_time\" content=\"2001-05-02T12:00:50+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-05-04T15:41:34+00:00\" \/>\n<meta name=\"author\" content=\"Teoalida\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Teoalida\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.teoalida.com\\\/cardatabase\\\/refunds\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.teoalida.com\\\/cardatabase\\\/refunds\\\/\"},\"author\":{\"name\":\"Teoalida\",\"@id\":\"https:\\\/\\\/www.teoalida.com\\\/cardatabase\\\/#\\\/schema\\\/person\\\/c2415643f15210772f04fee87c702d99\"},\"headline\":\"Do you offer refunds?\",\"datePublished\":\"2001-05-02T12:00:50+00:00\",\"dateModified\":\"2026-05-04T15:41:34+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.teoalida.com\\\/cardatabase\\\/refunds\\\/\"},\"wordCount\":522,\"commentCount\":2,\"publisher\":{\"@id\":\"https:\\\/\\\/www.teoalida.com\\\/cardatabase\\\/#organization\"},\"articleSection\":[\"F.A.Q. &amp; important info\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/www.teoalida.com\\\/cardatabase\\\/refunds\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.teoalida.com\\\/cardatabase\\\/refunds\\\/\",\"url\":\"https:\\\/\\\/www.teoalida.com\\\/cardatabase\\\/refunds\\\/\",\"name\":\"Do you offer refunds? - The most updated car database\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.teoalida.com\\\/cardatabase\\\/#website\"},\"datePublished\":\"2001-05-02T12:00:50+00:00\",\"dateModified\":\"2026-05-04T15:41:34+00:00\",\"description\":\"If you buy a physical product from store, you can return it to store undamaged and get refund. But in case of digital databases, returning is not possible.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.teoalida.com\\\/cardatabase\\\/refunds\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.teoalida.com\\\/cardatabase\\\/refunds\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.teoalida.com\\\/cardatabase\\\/refunds\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.teoalida.com\\\/cardatabase\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Do you offer refunds?\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.teoalida.com\\\/cardatabase\\\/#website\",\"url\":\"https:\\\/\\\/www.teoalida.com\\\/cardatabase\\\/\",\"name\":\"The most updated car database\",\"description\":\"Website rebranded as DatabaseAtlas.com since 11 April 2026\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.teoalida.com\\\/cardatabase\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.teoalida.com\\\/cardatabase\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.teoalida.com\\\/cardatabase\\\/#organization\",\"name\":\"Teoalida\",\"url\":\"https:\\\/\\\/www.teoalida.com\\\/cardatabase\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.teoalida.com\\\/cardatabase\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.teoalida.com\\\/cardatabase\\\/wp-content\\\/uploads\\\/Car-Models-Engines-All-Details-Database.png\",\"contentUrl\":\"https:\\\/\\\/www.teoalida.com\\\/cardatabase\\\/wp-content\\\/uploads\\\/Car-Models-Engines-All-Details-Database.png\",\"width\":3200,\"height\":1800,\"caption\":\"Teoalida\"},\"image\":{\"@id\":\"https:\\\/\\\/www.teoalida.com\\\/cardatabase\\\/#\\\/schema\\\/logo\\\/image\\\/\"}},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/www.teoalida.com\\\/cardatabase\\\/#\\\/schema\\\/person\\\/c2415643f15210772f04fee87c702d99\",\"name\":\"Teoalida\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/28b2c5f4ff41c4a68a4086e8aff9c0b4fb6ad57bba029d76b119585352d7a639?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/28b2c5f4ff41c4a68a4086e8aff9c0b4fb6ad57bba029d76b119585352d7a639?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/28b2c5f4ff41c4a68a4086e8aff9c0b4fb6ad57bba029d76b119585352d7a639?s=96&d=mm&r=g\",\"caption\":\"Teoalida\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Do you offer refunds? - The most updated car database","description":"If you buy a physical product from store, you can return it to store undamaged and get refund. But in case of digital databases, returning is not possible.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.teoalida.com\/cardatabase\/refunds\/","og_locale":"en_US","og_type":"article","og_title":"Do you offer refunds? - The most updated car database","og_description":"If you buy a physical product from store, you can return it to store undamaged and get refund. But in case of digital databases, returning is not possible.","og_url":"https:\/\/www.teoalida.com\/cardatabase\/refunds\/","og_site_name":"The most updated car database","article_published_time":"2001-05-02T12:00:50+00:00","article_modified_time":"2026-05-04T15:41:34+00:00","author":"Teoalida","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Teoalida","Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.teoalida.com\/cardatabase\/refunds\/#article","isPartOf":{"@id":"https:\/\/www.teoalida.com\/cardatabase\/refunds\/"},"author":{"name":"Teoalida","@id":"https:\/\/www.teoalida.com\/cardatabase\/#\/schema\/person\/c2415643f15210772f04fee87c702d99"},"headline":"Do you offer refunds?","datePublished":"2001-05-02T12:00:50+00:00","dateModified":"2026-05-04T15:41:34+00:00","mainEntityOfPage":{"@id":"https:\/\/www.teoalida.com\/cardatabase\/refunds\/"},"wordCount":522,"commentCount":2,"publisher":{"@id":"https:\/\/www.teoalida.com\/cardatabase\/#organization"},"articleSection":["F.A.Q. &amp; important info"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/www.teoalida.com\/cardatabase\/refunds\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/www.teoalida.com\/cardatabase\/refunds\/","url":"https:\/\/www.teoalida.com\/cardatabase\/refunds\/","name":"Do you offer refunds? - The most updated car database","isPartOf":{"@id":"https:\/\/www.teoalida.com\/cardatabase\/#website"},"datePublished":"2001-05-02T12:00:50+00:00","dateModified":"2026-05-04T15:41:34+00:00","description":"If you buy a physical product from store, you can return it to store undamaged and get refund. But in case of digital databases, returning is not possible.","breadcrumb":{"@id":"https:\/\/www.teoalida.com\/cardatabase\/refunds\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.teoalida.com\/cardatabase\/refunds\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.teoalida.com\/cardatabase\/refunds\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.teoalida.com\/cardatabase\/"},{"@type":"ListItem","position":2,"name":"Do you offer refunds?"}]},{"@type":"WebSite","@id":"https:\/\/www.teoalida.com\/cardatabase\/#website","url":"https:\/\/www.teoalida.com\/cardatabase\/","name":"The most updated car database","description":"Website rebranded as DatabaseAtlas.com since 11 April 2026","publisher":{"@id":"https:\/\/www.teoalida.com\/cardatabase\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.teoalida.com\/cardatabase\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.teoalida.com\/cardatabase\/#organization","name":"Teoalida","url":"https:\/\/www.teoalida.com\/cardatabase\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.teoalida.com\/cardatabase\/#\/schema\/logo\/image\/","url":"https:\/\/www.teoalida.com\/cardatabase\/wp-content\/uploads\/Car-Models-Engines-All-Details-Database.png","contentUrl":"https:\/\/www.teoalida.com\/cardatabase\/wp-content\/uploads\/Car-Models-Engines-All-Details-Database.png","width":3200,"height":1800,"caption":"Teoalida"},"image":{"@id":"https:\/\/www.teoalida.com\/cardatabase\/#\/schema\/logo\/image\/"}},{"@type":"Person","@id":"https:\/\/www.teoalida.com\/cardatabase\/#\/schema\/person\/c2415643f15210772f04fee87c702d99","name":"Teoalida","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/28b2c5f4ff41c4a68a4086e8aff9c0b4fb6ad57bba029d76b119585352d7a639?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/28b2c5f4ff41c4a68a4086e8aff9c0b4fb6ad57bba029d76b119585352d7a639?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/28b2c5f4ff41c4a68a4086e8aff9c0b4fb6ad57bba029d76b119585352d7a639?s=96&d=mm&r=g","caption":"Teoalida"}}]}},"_links":{"self":[{"href":"https:\/\/www.teoalida.com\/cardatabase\/wp-json\/wp\/v2\/posts\/11913","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.teoalida.com\/cardatabase\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.teoalida.com\/cardatabase\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.teoalida.com\/cardatabase\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.teoalida.com\/cardatabase\/wp-json\/wp\/v2\/comments?post=11913"}],"version-history":[{"count":0,"href":"https:\/\/www.teoalida.com\/cardatabase\/wp-json\/wp\/v2\/posts\/11913\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.teoalida.com\/cardatabase\/wp-json\/wp\/v2\/media?parent=11913"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.teoalida.com\/cardatabase\/wp-json\/wp\/v2\/categories?post=11913"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.teoalida.com\/cardatabase\/wp-json\/wp\/v2\/tags?post=11913"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}