Are you a robot crawling emails to send v!agra, SEO offers or other crap? Email me email@example.com
You can also post comments on any of the pages of website, but if you post a question, don’t forget to come back to check if anyone answered.
I reply to EVERY email next morning, but since I rarely hear replies from people after I reply them, I believe that my emails go sometimes to SPAM / JUNK folder.
If you email me and do not receive any reply in 12 hours, check your Spam / Junk folder, and visit website again during European daytime / Asian evening-night to contact me via LIVE CHAT.
I stay online on chat every day 10-14 hours except when sleeping or out of home.
I hate disappointing people looking for a free advice, or even lose paying customers, due to email anti-spam filters.
Use the LIVE CHAT whenever is possible.
I created website in 2009 to showcase my hobbies, I accidentally discovered zopim.com chat software in 2012 and added it on my website to talk with visitors, make friends with similar interests, get feedback about my hobbies and works, exchange information, etc. The chat helped me also to get hired by people and get paid to do various works, or to understand market demands and offer suitable products, turning my hobbies into money-making business.
Do you stay at computer all time to greet visitors and answer questions?
NO! The chat software is greeting visitors automatically as long someone is online. Only if you type a message in chat, I get sound alert of incoming chat. I stay ONLINE as long I am home and not sleeping, but I do not always stay at computer, and if you send a message I run to computer to answer you as fast I can. Of course this is not always possible, 5% of chats remain unanswered. But you can always leave your email address where you answer your questions when I return to computer.
Do you get paid to chat with people?
NO! I offer consultation via chat voluntarily, I am NOT employed, affiliated with any government or company, or get paid “to help people”. I am independent, this is my personal website and only YOU can pay if the consultation or services offered helped you!
This is valid especially for Singaporeans, about 10 were contacting me for real estate consultation until I disabled chat greeting for Singapore IPs to escape from this hell. If consultation with me made you to decide to buy a $500,000 property, I appreciate if you can donate me few dollars.
While chat consultation is FREE, AutoCAD design services, research and database services are NOT FREE. This is how I make a living. I have a limited amount of time and I am trying to serve as many customers is possible, thus I have the right to refuse to do your project if it takes too much time and your budget is too low, do not get angry and threat me, as this Indian did.
Take example from this Indian who PAID me $20 for architectural consultation.
Warning for kids: DO NOT use the chat just because you are bored and want to chat with someone!
Website audience is mostly adults, but sometimes I get contacted by kids (idiots) who thinks that website purpose is for chatting and they message me long series of random questions just “to chat with someone”, inviting schoolmates to do the same, sometimes receiving messages from 5+ people at same time (in normal circumstances I don’t have more than 2 people on chat at same time), distracting me from answering serious customers, wasting my time from doing the projects that these customers paid me to do.
How many people contact you?
As 2015, website gets 800 daily visitors (see traffic stats). With chat greetings set at 3-5 minutes, about 20-30 people would message me per day. 80% of conversations are started by people replying after being greet, without having the chat to pop-up automatically and greet people, they would not even notice that there is a chat service available. Chat popping up increase conversion ratio!
In 2014 I disabled chat greeting for Singapore IPs (because these people often come for consultation without paying for any service), re-enabling it experimentally from time to time. In 2015 I disabled also for architecture pages forever (because I make enough money from databases and no longer need to offer architecture services), so now I get about 10 people contacting me daily. As 2017 website exceeded 1000 daily visitors and about 20 people contact me daily, which is a bit too much especially as what say half of them is not related with my services.
See image, in March 2018 had 37141 unique visitors, 515 chats of which 9 missed, and in April 37618 unique visitors, 393 chats of which 12 missed (at end of March I disabled chat greeting for Singapore).
Do you publish chats on website?
Several people talked funny and asked me to publish/feature their chats in Funny Chats section. I do NOT publish chats at request. The chats I published are exceptional cases, less than 1% of total people who contacted me. Having few chats public seems to encourage more people to contact me. There may be also people who could be afraid to contact me to not be published, but as I said, I don’t publish normal chats but only SOME OF the short and funny chats that worth for laugh (example), short chats that show off good manners that should be followed by other customers (example), or weird cases that I would like to debate with other people.
Should I post a comment on website or send you an email?
If you have a question or enquiry about my services and need immediate answer from me, use LIVE CHAT.
If you have comments about articles shown on website, post a public comment.
If you have files to send me, send an email. I reply to all emails, but only in half of cases I get back a reply. Some people reported via chat that are not receiving emails from me, or that received in SPAM folder.
You can also ask questions via comments, this will allow other people to answer your question, but there is always a risk for me to not notice your comment: Every time someone leave a comment I get an email notification, but I get every day SPAM comments left by robots, and if you leave comment after a spammer, I receive a new email notification that appear over spammer one while displaying name of the spammer one, and I risk to delete both emails without noticing that second one was a human comment.
Please post comments also at other people’s comments. Don’t leave all communication to be between me and thousands visitors of website.
Do not post comments in Contact page!
Please post comments in the relevant page, for example house builders in Philippines post your comment in House Plans page or Philippines page, while for questions about Singapore SERS programme post your comment in SERS page.